Support
Support
The product is designed to be simple. When something breaks, you should get a clear answer.
Contact
Email: support@localfile.tools
Include your OS (Windows/macOS/Linux), the app version, and what you were trying to do.
FAQ
Is Localfile offline?
Yes. File processing runs locally on your machine. No uploads.
I paid but didn’t get my license email.
First, check spam/promotions. Then go to License to resend your license email. If that doesn’t work, email support.
How do I verify downloads?
On the Download page you can fetch SHA256 checksums. Compare them with the file you downloaded.
Does the File Shredder guarantee unrecoverable deletion?
Not always. SSDs and modern file systems can keep historical copies due to wear leveling, copy-on-write, and snapshots. Shredding is stronger than normal delete, but it’s not a forensic-proof promise.